Monday, 14 April 2014

Resource Based View

Resource-based view (RBV)
Introduction
A resource-based view is a basis for competitive advantage which weighs the importance of an organisation’s internal versus external resources. The theory states that internal resources are more important for achieving and maintaining a competitive advantage than external resources. Resources are important business assets and constitute an organisation’s human capital. Strategic Resource Management enables the organisation to allocate resources according to the established organisational goals.
Definitions
Resources in relation to this article refer to two categories of resources: resources and capabilities. Resources define the tradable resources (e.g. Human Resources, Machine, Material, etc.)  Capability refers to the organisation specific knowledge, assets, intellectual property which affects the productivity or profitability of the organisation and should have the ability to transfer the knowledge between resources. This capability should be owned by the organisation. The four types of resources in strategic resource management are: Financial resources, Physical Resources, Human Resources and Technological Resources.
Empirical Indicators
So what are the key points (empirical indicators) of this theory?
  1. Identify potential key resources in the organisation according to the following criteria:
    1. Intangible Assets
      1. Value – What is the total estimated value for the
      2. Barriers to Duplication -
      3. Appropriate -
    2. Tangible Assets
      1. Location – At which client and in which city does the resource perform best?
      2. Position – What kind of resource is it, e.g. Project Manager, Business Analyst?
      3. Seniority – What level the employee were employed against what level the employee operates against (can operate on a more senior level, and can operate at a more junior level)
      4. Client recognition – What is the client’s opinion around performance and value addition?
      5. Blue-eyed boys/girls” – In any organisation these resources should only be evaluated last – and an objective opinion around their performance should be captured.
    3. Capability
      1. Skills – What are the company’s core competency skills? Select resources accordingly.
      2. Good as your last project – This maxim should be disregarded and the resource’s average performance of the last five projects should be weighted and scored (disregarding the highest and the lowest scores).
      3. Situational analysis – Does the resource work well under pressure, or in the normal operational environment?
    4. Organisational Culture – How does the resource promotes the organisation culture in the following ways:
      1. Story Telling,
      2. Attending the Braais and Social Feedback,
      3. Engagement with other employees, and
      4. Promotes the organisation externally
  2. Evaluate potential key resources against:
    1. Valuable – What is the resource’s key competency? What is the resource’s business and client value? A Valuable resource should be evaluated as well according to its addition to the organisations strategy (addition, creation or implementation), and to what extent the resource is outperforming its competitors.
    2. Rarity/ Scarcity – The skill, drive and motivation of the resource must be exceptional. This will generate a high level of competency of knowledge transfer to other employees, which in turn will derive greater profits for the organisation. A Rare/Scarce resource will only be in this position for a short span of time, and so this measurement should be conducted frequently
    3. In-imitable – Other competitors should not be able to control the resource and the resource are only controlled by the organisation to achieve a competitive advantage,
    4. Non-substitutable – Herein lies the conundrum: due to the fast pace of economic, technological and organisational changes a resource can only be non-substitutable for a short period until the market catches up with the resource.
  3. Protect these resources
    1. Ensure that these identified key resources are protected by providing adequate motivation, remuneration and adequate job goals and objectives. This can be enabled by mapping the correct skills of the resource against the correct project, by either job enlargement or job rotation.
    2. Recognize these resources’ key achievements – via email, rewards or in person (BUT according to individual motivation theories, different people are motivated by different needs),
    3. Provide adequate support to the resource by: Constant communication, recognition and motivation analysis for human resources, and for other tangible assets – regular servicing and if need be additional research and develop to increase the potential of the asset
 Competitive Advantage
Organisations must maintain their competitive advantage by ensuring that their resources are managed according to their strengths and weaknesses. By identifying these key resources an organisation can institute proper mentorship and knowledge transfer initiatives to enable easy access to information for other resources to become key resources as well. By enabling more key resources and moving away from a “golden boys/girls” environment, an organisation can achieve greater competitive advantage over its rivals.
Not the last word
I’ve taken the principles of the resource-based view and adapted them to the modern business environment. The purpose of this blog is to start discussing RBV to see how we can modernize an age-old valid concept into a global context. You are invited to join the discussion so that we can re-evaluate and update this entry.
References
The following are a summary of all the updates to this theory which I could find, and this stresses the point that the RBV theory is a living and constantly evolving theory – which could be modified with substantial reason to assist the organisation to obtain its competitive advantage.
The theory of resource-based view originated with Coase in 1937 (updated every couple of years) and gained traction in the early 90’s.  The following updates to the RBV were done:
Emphasis on Implication of firm’s performance by identifying the importance of resources (Created by Coase (1937), Selznick (1957), Penrose (1959), Stigler (1961), Chandler (1962, 1977), and Williamson (1975))
Shift from internal focus to external effects – e.g. competition, economics etc. (Rumelt (1984), Conner (1991), Mahoney and Pandian (1992), Rugman and Verbeke (2002))
Addition of strategic factor market by: Wernerfelt, Barney (1986a, 1986b), Barney (1991). Additional Updates were performed by:  Lippman and Rumelt (uncertain imitability, 1982), Rumelt (isolating mechanisms, 1984) and Dierickx and Cool (inimitability and its causes, 1989), Conner (1991), Mahoney and Pandian (1992), Conner and Prahalad (1996) and Makadok (2001), Amit and Shoemaker (1993), Priem and Butler (2001a, 2001b) and Hoopes, Madsen and Walker (2003), plus several other authors and research papers.


Economics: Elasticity


One of the recent topics I tried to simplify for myself were - Elasticity, and hopefully this quick explanation will be helpful:


Elasticity

(Mohr, et al., 2008-2010, p. 154) States “Elasticity is a measure of responsiveness or sensitivity. When two variables are related, one often wants to know how sensitive or responsive the dependant variable is to changes in the independent variable”

Elasticity is calculated by:

Elasticity = Percentage change in dependant variable/ percentage change in independent variable.


Price Elasticity of Demand

(Mohr, et al., 2008-2010, p. 154) States “The price elasticity of demand is the percentage change in the quantity demanded if the price of the product changes by one present”

Price elasticity of demand is calculated by:

Ep = percentage change in the quantity demanded of a product/ percentage change in the price of the product.

Example to calculate the price change in quantity:

The price of computer increases from R1000 to R2000

The initial demand was 2000 but now the demand is 1000

Ep = (New Quantity – Old Quantity) / (New Price – Old Price) * 100

Ep = (2000-1000) / (1000 - 2000) = 100%

Ep = -100% (quantity demand decreases in demand curve)

 The different categories of Price Elasticity of Demand are:

  • Perfect inelastic demand
  • Inelastic demand
  • Elastic demand
  • Unitary elastic
  • Perfect Elastic Demand


Perfect inelastic demand

(Mohr, et al., 2008-2010, p. 160) States:” This shows that consumers plan to purchase a fixed amount of product, irrespective of price”

Perfect inelastic demand indicates that consumers will always purchase the product, no matter what the price. In other words: Elasticity of demand equals 0.


Inelastic demand

(Mohr, et al., 2008-2010, p. 160) States “Demand is said to be inelastic when the quantity demanded changes in response to a changing in price, but the percentage change in the quantity is less than the percentage change in the price of the product”

The demand for fuel will decrease slightly if the price of fuel increases (due to people trying to save money by taking public transport) thus the elasticity is less than 1.


 Elastic demand

(Mohr, et al., 2008-2010, p. 162)  Demand is said to be elastic when a price change leads to a proportionally greater change in the quantity demanded.

The elasticity is > 1. E.g. sweets (if price is low people will buy it; if price is high people will not purchase it anymore)


Unitary elastic

(Mohr, et al., 2008-2010, p. 162)  States “Unitary elastic occurs when the percentage change in the quantity demanded is exactly equal to the percentage change in price”

For example insulin, if there is a percentage change in quantity demanded then there will be a percentage change in price. (More people get diabetes, the cheaper the medicine).


 Perfect Elastic Demand

(Mohr, et al., 2008-2010, p. 162)  States “This curve shows that consumers are willing to purchase any quantity at a certain price, but if the price is raised only fractionally, the demanded quantity falls to zero”

For example you can purchase foreign exchange at R10 if the exchange rate it R10, but if the selling price is R11 for R10 currency then the demand drop to zero.

 The factors that determine elasticity is:

  • Percentage of Income,
  • Quality of product,
  • Availability,
  • Ease of substitution products,
  • Brand Loyalty, and
  • Necessity

 The following table indicates the relation between the elasticity’s, revenue and substitution products:

Elasticity
Price Elasticity of Demand
Revenue
Substitution
Elastic
Ep > 1
Increase in price results in decrease in demand with decrease in revenue
Easy replaceable
Inelastic
Ep < 1
Increase in price results in a small decrease in demand
Revenue increases
Hard to Replace
Unitary elastic
Ep =1
Revenue at maximum level
Difficult to replace but not impossible
Perfect elastic
Ep = 0
Increase in price, demand drop to 0
Revenue will disappear
Easy replaceable
Perfect inelastic
Ep= infinity
Decrease of demand will lead to same decrease of price
Revenue will decrease
Hard to Replace


 Demand and elasticity

Demand has a direct relationship to the elasticity of price and quantity.

The following section elaborates on the concepts of demand against elasticity against consumer’s income:

  • Own-Price elasticity of Demand (Arc and point elasticity’s)
    • Definition: (Davies & Lam, 2001, p. 127) States: “A better way to measure the responsiveness of demand to changes in price”
    • Calculation: (change in quantity/change in price) * (price/quantity)
    • Revenue: Decrease in price will lead to increase in sales, thus increasing the revenue.
  • Income elasticity of demand,
    • Definition: (Davies & Lam, 2001, p. 131) States: “The size and sign of the income elasticity of demand for a product depends to a great extend upon the nature of the product in question and the level of income that consumers have reached”
    • Calculation: : (change in quantity demanded/change in consumers income) * (consumers income/quantity demanded)
    • Revenue: Increase in income will lead to more spending on luxury goods, and at decreased income spending will be less on luxury goods, and ore on commodities, (increased income = increased revenue on luxury items)
  • Cross price elasticity’s of demand,
    • Definition: (Davies & Lam, 2001, p. 133) States: “indicates the responsiveness of the demand for a commodity to changes in the other goods, the most important other goods to consider being close substitutes and compliments”
    • Calculation:  (change in quantity of A demanded/ change of price of B) * (price of B/ quantity of A)
    • Revenue: Revenue will increase if the price of a substitution product rises.

In essence the basic premise is that the more consumers earn, the more they will spend on goods and services.


 Supply and Elasticity

Supply has a direct impact on the elasticity with relation to the price supplied.

The following section elaborates on the concepts of supply against elasticity against consumer’s income:

  • Perfectly inelastic supply (e > 0),
  • Inelastic supply (e> 0 and e< 1)
  • Unit elastic supply (e=1)
  • Elastic supply (e>1)
  • Perfectly elastic supply (e=infinity)
    Elasticity of supply is calculated by percentage change in quantity supplied/ percentage change in price
     Complementary Products
    (Wilinson, 2005, p. 96) States “Complementary products are consumed together in some way; cars and petrol are complements”
    If the price of the primary product rises then the demand for the complementary product will drop. E.g. jam is a complementary product to bread and butter, and if the price of bread and butter increases then the demand for jam will decrease. If the price of jam increases then it has no effect on bread as bread is a commodity, but the demand for jam will still decrease.
     Estimates
    When determining the demand of a product an estimate can be used to determine the future demand of a product. Estimates can be used as well around all complementary and substitution products, because not all products are priced the same, e.g. cigarettes cost different price per brand.
     How managers should respond to elasticity
    The following factors are applicable for managers in the determination of price elasticity of supply:

  • Time since last price increase,
  • Price expectations of customers,
  • Excess capacity, and
  • Availability of inputs,
  • Stockpiling of inputs and outputs
    If there is an outside factor for example higher oil price or increased interest rate, then the disposable income for the consumer will be lower, and the demand for products will be lower as well.
    Managers should use elasticity to assist them in determining the correct price for their products and assist them to be able to be competitive in the market in relation to other substitution products.
    If the organisation sets the product price too high then the demand of the consumers will drop, revenues will fall, and consumers will find substitution products. Managers must then set the price to be lower than its competitors must, and the consumers will purchase more of the products.
    Bibliography
    Davies, H. & Lam, P.-L., 2001. Managerial Economics, An Analysis of Business Issues. 3rd ed. s.l.:Financial Times Prentice Hall.
    Mohr, P., Fourie, L.& associates, a., 2008-2010. Economics for South African Students. 4th ed. s.l.:Van Schaik publishers.
    Wilinson, N., 2005. Managerial Economics, A problem solving approach. 1st ed. s.l.:Cambridge University Press.